Change Log

Protect Change Log

The following documents Fixed bugs, Known Limitations and System Limitations

Last updated on 09 Jul, 2026

Fixes and Improvements July 9th, 2026

Fix Change Log

ID

Description

Rule enable/ disable fixes

7325, 7326

Rule settings reverted to defaults when disabling a rule, and the enable/disable toggle stayed in the enabled state while a status update request was still in progress.

Scheduled rule clock icon

7247, 7262, 7263

Clicking the clock icon incorrectly disabled the rule, the icon didn't update when a rule became active, and it displayed in gray instead of black.

Fixes and Improvements July 5th, 2026

Fix Change Log

ID

Description

Streams Action buttons icon intermittently disappear

7282

Adjusting the table width causes some action buttons in a row to disappear.

Fixes and Improvements June 30th, 2026

Fix Change Log

ID

Description

Selection not saved after bulk operations

7032

Selected items are not saved after completing a bulk operation.

Rules validation improvements

6903, 7238, 7229, 7106

Added server-side validations to prevent misconfigured rules

Time zone issues

7253, 7255, 7101, 7227

Time zone override reverting to default, incorrect name shown to operators, negative UTC offset displaying as positive, and disabled input highlighted on hover

Rules scheduling fixes

7242, 7237,

Scheduled rule displaying wrong next execution day

Streams connection improvments

7239, 7224, 6598, 7230

Streams randomly transitioning from Connected to Connecting and getting stuck

Live preview stopped

7243

Live Preview modal intermittently closing automatically with error

New camera visibility

7193, 7232

Latest added camera missing from Streams page until another camera is added/deleted

Missing video for alerts

7197

No video available on multiple alerts

Bulk Device discovery issues

6976, 6975,

Device Discovery bulk selection improved

Bulk selection filter conflict

6856

Selecting items then applying filters that excluded those items caused an error

Table columns resize issue

6855

Column fields resizing beyond header width

Location tree edit buttons disappearing

7004

Selecting a location in the tree caused edit buttons to disappear

Filter search result not shown after selection

7185

Items only found via search were not displayed in the field after selection

'No' button unresponsive on Live Preview

7009

Clicking "No" on the Live Preview continue popup gave no feedback

Bounding box misplacement

7136

Bounding box rendering in wrong position in full-screen mode

Device and Stream location not moving

7137

Device and stream location not updating correctly when moved in the UI tree

Notification settings error

6280

Error message shown when an operator saves notification settings changes

My Notifications filter reset

6326

Reset button not releasing the "My Notifications" filter

Dashboard load limit

7015

Alert dashboard failing to load after 6,000+ alerts

User logout from tenant screen issue

7187, 7123

After automatic logout, user redirected to Tenants page instead of Login

Fixes and Improvements June 21st, 2026

Fix Change Log

ID

Description

Watchdog improvements

7031

Improved Watchdog permissions component for better control in Protect.

CV Engine logs issue

7081, 7138

CV-Engine log streaming failure and crash caused by oversized log messages.

User logout issue

7155

Somtimes users were never logged out even when "Stay logged in" was disabled.

Stream stuck on connecting issue

7129

Video streams were stuck on "connecting" in Protect.

Fixes and Improvements May 31st, 2026

Fix Change Log

ID

Description

Aggregation service crashes

6902

Aggregator service crashes linked to misconfigured rules have been resolved.

Stream URL Validation

6686

Improved handling of stream URL formatting to prevent streams from getting stuck in a connecting state.

Fixes and Improvements May 25th, 2026

Fix Change Log

ID

Description

Watchdog status logic fix

6997

Protect devices showed "Unavailable" when the Watchdog couldn't reach the internet, even though the device and all services were healthy.

Fixes and Improvements May 14th, 2026

Fix Change Log

ID

Description

CV Engine stability under live preview load

6275

Resolved a restarts triggered by specific live preview stream patterns.

CV Engine and Aggregation restart loops

6666

Addressed Improved backoff logic and health-check coordination to avoid failures causing repeated restarts.

HEVC(H.265) alert video playback issue on iOS and Safari

6900

Added compatibility improvements for HEVC(H.265) segments for iOS and Safari.

Fixes and Improvements March 16th, 2026

Fix Change Log

ID

Description

Alerts count and notification count inconstant

6576, 6434

Alerts counter and notifications count unsynchronized. The alert popup and counter now reset correctly once the table refreshes, ensuring the UI reflects the current state additionally the "New Alerts" counter is consistent when using multiple browser tabs.

Data grid Improvement

6552

Data grid overlay flash during initial data load has been removed for a smoother experience.

Updated UX for grid response

6582

Clearer Labels: Added "No Result Found" labels for empty filters.

Entity filtering

10876, 6355

When filtering by specific camera and a rule is defined by location that rule will now be shown

5th stream causes restart

6275, 6317

Fixed memory crashes and service restarts on specific devices, ensured 5-stream capacity works as designed

Fixes and Improvements Feb 23rd, 2026

Fix Change Log

ID

Description

High Memory Fixes

6275

Services (CVengine & aggregation) experienced high memory usage under specific circumstances

Unexpected Logouts

6277

Unexpected logouts on mobile and web applications

Improved detection quality

5693

Improved Quality and detection network

Grid loading

6429

The grid only loads up to 100 items in some circumstances

Known Issues

Known Issues

ID

Description

All locations selection

6330

All locations selection doesn't select all items in the list although it does apply it. This occurs in notifications center and rules.

Unexpected Mobile Logout

24172

When using the mobile application which should stay logged in for 7 days it unexpectedly logs out and the user needs to login again

System Limitation

Limitations

ID

Description

H265 Support for Uniview camera

5035

Uniview cameras use H264 not H265

Sort by date/time

9093

When sorted by date time the resorting requires two clicks as it is the default sort

Did you find this article helpful?
Previous

Protect Web (Dashboard)

Next